Return & Refund Policy – GreatIndiaCart

At GreatIndiaCart, we are committed to providing a smooth and trustworthy online shopping experience. This Return & Refund Policy explains the conditions under which returns, refunds, and exchanges are accepted.

7-Day Return Policy

GreatIndiaCart offers a 7-day return policy, which means you can request a return within 7 days from the date of delivery.

Returns requested after 7 days will not be accepted.

Eligibility for Returns

To be eligible for a return, the item must:

Be unused, unworn, and in original condition
Have original tags, labels, and packaging intact
Include a valid receipt or proof of purchase

Products that do not meet these conditions may be rejected.

How to Request a Return

To initiate a return, please contact us at:

📧 info.skyfather@gmail.com

After approval:

A return shipping label will be shared (if applicable)
Instructions on how and where to send the product

⚠️ Returns sent without prior approval will not be accepted.

📍 Return Address:
Will be shared after return approval.

Damaged, Defective, or Wrong Products

Please inspect your order immediately upon delivery.

If you receive:

A damaged product
A defective item
A wrong or missing product

Non-Returnable Items

The following items are not eligible for return or refund:

Customized or personalized products
Personal care and hygiene items
Perishable goods (food, flowers, plants)
Hazardous or flammable materials
Sale / discounted products
Gift cards

For clarity, contact us before placing your order.

Exchanges

We do not provide direct exchanges.

✔️ Best option:

Return the original item within 7 days
Place a new order once the return is approved

Refund Policy

Once your returned item is received and inspected:

You will be notified regarding refund approval or rejection
Approved refunds are processed to the original payment method
Refunds are completed within 7–10 business days

⏳ If more than 10 business days have passed since approval, contact us at:
📧 info.skyfather@gmail.com

Contact Information

For any questions regarding returns, refunds, or exchanges, reach us at:

📧 GreatIndiaCart@gmail.com
📍 Udaipur, Rajasthan – 313001, India